Many of our reports are pivot table reports on the cubes, and sent out to teams via the web portal scheduler.  Currently they are not refreshing until opened in Excel, and this is dependent on the user being connected to the network and having the pivot table setting activated to 'Refresh data when opening the file'.  Many of our employees receiving these reports are in transit and not connected to the network, and so the reports they are receiving are not up to date.  Please refer to support request (65172)