Product Ideas

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Ability to update password for all scheduled tasks in the Jet Web Portal

This would help alleviate the issue of a user changing their password and then having to remember to change the password for all of their scheduled tasks.

  • Kim Duey
  • May 26 2017
  • Released
  • May 16, 2019

    Admin Response

    UPDATE May 16 2019

    With the release of Jet 2019 R2 (20.0.19116.1), the requirement to enter passwords when scheduling tasks in Jet Hub has been removed.

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    The original title of this idea (“Add support for Single-SignOn”) has been updated to reflect the issue for which it was posted and for which a solution has been provided. There still exists the idea for Single Sign-On (https://jetideas.ideas.aha.io/ideas/JETPRO-I-135). Everyone who voted for this idea has also voted for this other one.

    The issue at the focus of this particular idea post is passwords changing then having to update every scheduled task with the new password.

    With the Jet 2018 release (18.0.17307.5), the experience surrounding scheduled task passwords has been changed. One change, in particular, has to do with when one or more scheduled tasks fail due to incorrect credentials (eg in the case of a password change). A notification appears now at the top of the Scheduler page. In this notification, a link to update the password for all scheduled tasks is available.

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  • Robin Goodwyn commented
    July 05, 2017 14:13

    This is something that all of our customers that currently use (or want to use) the web portal expect from a modern portal.

  • Johannes Herlitzius commented
    September 06, 2017 04:25

    This idea seems to be the same as this: https://jetideas.ideas.aha.io/ideas/JETPRO-I-135

  • James Edmonds commented
    October 27, 2017 14:02

    I feel like there are actually two aspects to this request and the similar one mentioned above.

    The is the SSO aspect, whereby when logging into the portal, it uses your current Windows credentials to authenticate and log you in without further prompts.

    There is then also the issue surrounding scheduled reports. If you change your password, the scheduled tasks will still be trying to run using your old password(?) and as such, you would like for the scheduler to automatically go through and update your password on tasks after logging in with a password that differs from what is currently saved against the task.

  • James Edmonds commented
    November 13, 2017 11:04

    Is it possible to instead have it update your password hash (if changed) when you successfully log in? This means rather than waiting for a task to fail and take corrective action after the fact, you can avoid tasks failing in the first place by ensuring the stored password is up to date each time you log in?

  • James Edmonds commented
    December 11, 2017 10:06

    This doesn't seem to work, unless I am misunderstanding how it should work?

    We had a user who scheduled a report in the web portal, which ran on Nov 1st. They changed their password Nov 6th and has not logged into the portal since. Their report did not then run on Dec 1st as expected. When logging into the portal, they are unable to change their stored password, and does not get a prompt stating their password needs to be changed on all tasks?

  • Kim Duey commented
    December 11, 2017 19:39

    @james.edmonds, it does sound as if the software is not behaving as expected.  I would suggest submitting a support ticket.  Meanwhile, as a possible work around, can the user run the task now to get the error and prompt for re-authentication?

  • James Edmonds commented
    December 12, 2017 10:45

    They had to go in and out of the schedule page a few times, but it did eventually show up. Opened the support ticket and they explained how we should expect it to work.

  • Kim Duey commented
    May 16, 2019 19:40

    An update to the Admin response was made to this idea to inform portal visitors that creating a Jet Hub scheduled task no longer requires a password.